Q: What info do I need to put in the parcel with my device?A: None. We have all the Information we need once the Repair Request form has been completed and we can identify the item by the prepaid post label. If you organised the shipping yourself don’t forget the Repair Request ID on the outside of the parcel.
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If you are calling from outside of the UK, use the following telephone number: +44 330 2233 644