Q: If you cannot fix my device, how much do you still charge?
A: There is no charge at all for the diagnostic if we can not fix the item because parts are not available or the item is simply not repairable. We do however charge for the return postage, please find the details in our Terms & Conditions.
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Please note that charges may apply depending on the terms and coverage with your phone provider.
If you are calling from outside of the UK, use the following telephone number: +44 330 2233 644